CQC Report Finds ‘Heavy Demand’ for Mental Health Services

A report compiled by the Care Quality Commission (CQC) after an unannounced inspection of St Thomas’ Hospital Emergency Department in June 2021 has been published following concerns regarding the care of mental health patients during the pandemic.

The report, released late last week, revealed the increased numbers of patients attending the emergency department in need of psychiatric support over the past year. During the period April 2020 to May 2021, 3,121 mental health patients were seen by the department, which forms part of Guy’s and St Thomas’ NHS Foundation Trust.

While patients were found to be receiving timely care and treatment, subsequent delays surrounding discharge were found to be ‘common’ for those requiring onward in-patient specialist care services, such as psychiatric intensive care units (PICU), due to a shortage of beds.

According to the CQC report, 35 delayed discharges were recorded between January to June this year in respect of mental health patients.

The report detailed that “staff told us that there had been an increase [in] patients attending who had self-harmed and/or attempted suicide,” whilst some nursing staff had also “expressed their frustration for not always being able to give the quality of care they would aspire to [for] mental health patients due to heavy demand.”

At the time of the unannounced inspection, St Thomas’ Hospital Emergency Department was referring around 13 to 14 patients every day to the psychiatric liaison team.

The CQC “commended” the Emergency Department staff at St Thomas’ Hospital for their response to the increased demand, whilst acknowledging the skills of the team in keeping patients safe. Acknowledgement was also given to a new procedure in facilitating rapid responses when dealing with patients facing mental health emergencies.

Nicola Wise, the CQC’s head of hospital inspection for London, said, “We will continue to monitor the situation and acknowledge the response the trust has taken to the increased demand.”

 

Interested in learning more? Click to find more news stories brought to you by HealthHubble.

 

Carrie Plummer - Editor & Content Manager


Mental Health and Wellbeing Knowledge Hub News

Finished reading? Now find your perfect clinic.

Search our industry-leading directory for over 20,000 healthcare providers and clinics.

Search now

People also read

May 12, 2020
Training During Lockdown: How Much and What Kind?
Training During Lockdown: How Much and What Kind?

As lockdown continues, and we face another few months of life without access to our traditional gym settings, I have been inundated with questions regarding training strategies that can be implemented at home.

November 26, 2020
How Setting Personal Boundaries Can Help You Re-Establish Healthier Relationships
How Setting Personal Boundaries Can Help You Re-Establish Healthier Relationships

Imagine playing a complex board game where everyone is playing by their own rules, except you don’t know what the rules are or how to invent your own. That’s what life can feel like when we haven’t learnt the skill of healthy personal boundaries.

January 27, 2021
How Does Stress Affect Your Skin and What Simple Steps Can You Adopt to Minimise the Effects?
How Does Stress Affect Your Skin and What Simple Steps Can You Adopt to Minimise the Effects?

This is an incredibly stressful and unpredictable time for all us at the moment. It is okay to feel a roller coaster of mixed emotions as we face the uncertainty and unpredictability this pandemic brings.

By Dr Sonakshi Khorana

Featured Clinics

Whitespace Coaching and Development Ltd

Whitespace Coaching offers specialist empowerment coaching that can help organisations, professionals and individuals navigate all areas of change whilst facilitating improved motivation, mental health, wellness and cultivating meaning and purpose.

Opex Bristol

Opex Bristol offer personalised training, nutrition and lifestyle coaching within a supportive and inclusive community environment.

The Health Suite | Private GP | Specialist Consultants | Complementary Therapists

The Health Suite is the very first specialist clinic of its kind to open up in Leicester, offering bespoke, patient-centred healthcare by bringing together a blend of Western medicine, Eastern wisdom and complementary therapies.

Balance - The Countryside Gym

Balance The Countryside Gym & Studio is a unique and personal training space perched on a hill with beautiful countryside views in Timsbury just outside of Bath.